Privacy policy


Last Updated: 12-09-2025
Effective Date: 12-09-2025

At Nutribar, part of Stella Health Solutions, we’re committed to helping you feel your best —and that includes protecting your personal information. This Privacy Policy explains, inclear and simple language, how we collect, use, and safeguard your information when youvisit nutribar.ca, shop with us, or interact with our brand.

We follow Canada’s Personal Information Protection and Electronic Documents Act
(PIPEDA) and Quebec’s Law 25.

1. Information We Collect

Information You Provide:

  •  Name, contact details
  • Billing and shipping information
  • Payment information (processed securely)
  • Order history and account details

Information Collected Automatically:

  • IP address, browser type
  • Website usage analytics
  • Cookies and tracking tools

Information from Third Parties:

  • Payment processors
  • Shipping carriers
  • Analytics providers

2. How We Use Your Information

  • Process and fulfill orders
  • Provide customer support
  • Send newsletters and updates (with consent)
  • Improve website performance
  • Prevent fraud and ensure security
  • Comply with legal requirements

3. Information Sharing

We do not sell your personal information.
We may share information with:

  • Payment processors
  • Shipping companies
  • Email and marketing platforms
  • Analytics providers
  • Customer support platforms

4. Your Privacy Rights

You may:

  • Access your information
  • Correct inaccuracies
  • Withdraw consent
  • Request deletion where permitted
  • Request data portability under Law 25

Contact:  privacyofficer@stellacanada.com

5. Cookies and Tracking
We use essential, analytics, and marketing cookies. Quebec visitors must actively enable
identifying or profiling cookies.
See our Cookie Policy for full details.

6. Data Storage and Transfers
Some data may be processed outside Quebec or Canada. We ensure proper protections are in place.

7. Data Protection
We use encryption, secure servers, access controls, and regular security reviews.

8. Children’s Privacy
We do not knowingly collect information from children under 14.

9. Updates
We will update this policy when needed.

10. Privacy Officer Contact
Privacy Officer
Email: privacyofficer@stellacanada.com
Stella Pharmaceutical Canada Inc.
885 Don Mills Rd. North York, ON M3C 1V9, Canada